Thank you for choosing omniconstruction.uk. As we provide services such as residential construction, repairs, renovations, and property maintenance, this policy outlines the regulations regarding service cancellations, refunds, and fee handling.

Nature of Services

omniconstruction.uk provides one-off residential services, including home repairs, leak repairs, property maintenance, renovation projects, and home improvements. Since services are typically arranged based on specific client needs, project conditions, and the scope of work, they do not fall under the standard return model applicable to the sale of goods.

Service Cancellation

If you need to cancel a scheduled service, please contact us as soon as possible.

For cancellation requests made before the service begins, we will assess the situation based on project preparation and any costs already incurred.
If the project has already commenced, costs associated with completed work, materials used, and labor incurred may be non-refundable.

Refund Policy

Refunds will be processed based on the specific circumstances:

For service projects that have not yet started and incurred no costs, clients may be eligible for a refund.
For projects that have started, are partially completed, or involve material procurement, the refund amount will be calculated based on the work actually completed and costs incurred.
Refunds are generally not available for services that have already been completed.

Project Changes

If you wish to adjust the confirmed service details, scope of work, or project schedule, please contact omniconstruction.uk promptly. We will re-evaluate the project arrangements and costs based on your new requirements.

Service Quality Issues

If you believe there are issues with the service provided, please contact us promptly after discovering the problem and provide relevant details. We will carefully review the situation and assist in resolving the issue within reasonable limits.

Information

Company: OMNI CONSTRUCTION (EDIN) LTD

Address: Bonnington Bond, 2 Anderson Place, Edinburgh, United Kingdom, EH6 5NP

Email: shop@omniconstruction.uk

Phone: +44 7564273086